Before sending messages to live customers, you would want to check that your channels are working the way that you expect. If you have created channels and have integrated the CommPeak SMS gateway with your system, you are ready to test your channels.
For this purpose, the tester functionality is available to you. In the tester, you can also generate HTTP queries that you can send directly from a browser.
To test SMS channels:
- Click SMS in the main menu on the left.
- In the SMS page, open the Tester tab.
- Fill in the necessary information and then click SEND MESSAGE.
|SMS channel||From the drop-down list, select a channel you want to test.|
|Sender ID||You can enter here your registered brand or campaign name. For Direct product, you can set alphanumeric sender ID (for some countries, it needs to be pre-approved). For Gold or Wholesale product, it can be either alpha name or only numeric.|
|Destination number||Enter destination number in the international E.164 formatting.|
|Message||You can enter up to 160 characters per message in GSM character set or fewer depending on the input language. If you need to send a longer message, the system will divide it into several shorter ones. The subscriber will receive it as one complete SMS.|
This is the HTTP query the tester will send. Click COPY to copy it and then send it yourself from your browser.
|Pricing||The rate per one message in your chosen currency (EUR or USD) will load depending on the MCC (mobile country code) and MNC (mobile network code) of the subscriber.|
The system will attempt to send your message. Then it will display a notification at the bottom of the page about its delivery:
- Message sent successfully.
Your SMS channel is up and running. You can now send messages to your customers.
- Message delivery failed.
The most frequent error is that your current IP address differs from that of your channel. The system will prompt you to change it. If you use SMPP integration, make sure that you perform testing from your SMPP server. If the error is not related to IP, contact support.
You can view data of all your outbound SMS messages in EDRs.