|

Help center

Submit a ticket My Tickets
Welcome
Login  Sign up

Viewing EDRs and Generating Reports

Event Data Records (EDRs) store data of your outbound SMS messages for the past six months. 

To access the EDRs, click SMS in the main menu on the left and then expand the EDRs tab. You can sort data by clicking on column titles.
EDRs - CommPeak

FieldDescription
MCC/MNCMobile country code/mobile network code.
DateDate and time in UTC  when the SMS was sent.
Sender nameSender ID (name or number).
DNISDestination number.
Network

Mobile network of the SMS subscriber.

CountryCountry of the SMS subscriber.
StatusSMS status. You can find the description of possible statuses in the Response format section of the HTTP(S) API article.
Rate The rate per message in your chosen currency (EUR or USD).

To generate an EDR report:

  1. Set time range either by selecting a preset (last seven days, last 30 days, etc.) or manually setting the first and last day in the interactive calendar.
  2. Then click SEARCH.Selecting Time Range for EDRs
  3. The system will display EDRs for the chosen time range. 
  4. Click the button on the right to download a report as a zipped CSV file. If you need to access information generated earlier, click GENERATED REPORTS.Generate Reports
  5. It will take some time for the system to process your request. Generated Reports
  6. When the report is ready, you can download it by clicking on the download button. It will be available in generated reports for seven days. 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.