"Unknown e-mails are being sent to me saying they are from CommPeak"
In recent days we have received some complaints from people about massive amounts of e-mails being allegedly sent to their mailboxes from "CommPeak". Those e-mails are in fact sent by imposters who targeted the "Commpeak.com" brand and domain and are trying to fake our emails for Spam / Phishing porpuses.
Let us be clear - as a CommPeak customer Your data, usage, and all of your personal information are safely stored in our secure environments under strict security protocols and multiple application/hardware-based security protocols and equipment. Commpeak has not been "Hacked" and the emails from the imposters are sent at random at the moment.
Their current sending addresses are not official CommPeak addresses and end in various domain names.
We have already reached out to authorities to take care of this issue.
Please make sure not to open any links in those fraudulent emails and avoid replying or giving those people any sensitive or financial data.
CommPeak will always send its e-mails from addresses under the "@CommPeak.com" domain only!
How can I know If the mail I received is a genuine CommPeak e-mail or not?
That's easy, you just need to look at the original Headers for that email, this will show you the original sender e-mail address where it will be very easy to see that the e-mails are not being sent from the official "CommPeak.com" domain.
We apologize for any inconvenience this may cause and are doing our best to locate and remedy the situation with the help of various law enforcement agencies.
Should I report such incidents to CommPeak? will that help?
Most definitely yes!
Please forward said e-mail to us at email@example.com
Here is a step by step guide to viewing e-mail headers to make sure who the original sender is:
1. Sign in to your email in a web browser.
2. Open the email you want to check the headers for.
3. Next to Reply, click More, the three vertical stacking dots.
4. Click Show original. A page with the email headers will open in a new tab or window.
Highlighted here you can see the actual e-mail address that sent the message.
If it's not from @Commpeak.com - It's fake!
If you scroll a bit Here you can see the original "Sender" and verify it's Domain.