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Your First Step: Creating a CommPeak Account

To start using services provided by CommPeak, you need to do the following:

  • Register an account at the CommPeak user portal
  • If required, modify your default SIP account and create more SIP accounts
  • Configure your SIP account in a softphone application or an IP phone

To register a CommPeak account, follow the steps below.

  1. Go to https://www.commpeak.com in your web browser. 

  2. In the CommPeak web site home page that opens, click GET STARTED in the upper right or the bottom left.

  3. In the window that pops up, enter the information about yourself (all the fields are mandatory!). Then confirm that you are not a robot and click CREATE ACCOUNT.

  4. Your account is created.
     

  5. To activate the account, open the email we have sent you and click Activate my account.
     
    Now your account is activated, but your phone number still needs to be verified.

  6. In the new browser tab that opens, click PHONE VERIFICATION for the program to verify your phone number.
      

  7. Enter your country code and phone number, and then click REQUEST CODE
    You will receive a phone call from the system reading out a four-digit code. 

    IMPORTANT
    If you have problems verifying your phone number, please read this article: Why does my phone verification fail?
  8. In the window that appears, enter the received verification code and click VERIFY NOW.
     

  9. You will see a confirmation message and receive the respective email.

Now you can use your free trial: make one successful call or send an SMS, using the trial credit provided.
We have also created one SIP account for you. 


To start making calls, you need to use your SIP account credentials and configure your account in a softphone application or in your IP phone.

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