On the My Lists tab under CONTACTS, you can create contact lists by uploading multiple lead records from a CSV or Excel file. Later you will be able to append the list with new contacts.
To import multiple contacts:
- Click ADD LIST in the top right.
- Enter the list name and an informative description:
- Browse or drag and drop the file.
- Click UPLOAD & PREVIEW.
- Map column titles as necessary. One column must contain phone numbers.
Select Ignore first line if you don't want to add column titles as a separate line.
You also need to set the contact fields that should be used in mapping and will later be applied in message campaigns to make your messages unique. You can find details in this article.
- Click IMPORT CONTACTS.
- View the list summary and click CONTINUE.
The new list appears at the top and will take some time to process.
Refer to the following table for column descriptions in My Lists.
|List Name||The title you gave to the list when adding it|
Shows the contact import progress.
The Ready status means that importing is complete.
It shows the total number of contacts in the list.
Click the information icon in the Action column.
You will see how many of them are parsed or failed due to invalid or not mobile phone numbers.
|Creation Date||Date and time in UTC when the list was uploaded|
This column provides the following controls: