If you have your own PBX and a CommPeak SIP account, you need to create a trunk with CommPeak using your CommPeak SIP account credentials in order to avoid connection issues.
Please follow these recommendations:
- In your PBX, instead ofsip.commpeak.com, select two of the following SIP proxy domains that are nearest to your location:
useast.sip.commpeak.com
uswest.sip.commpeak.com
br.sip.commpeak.com
au.sip.commpeak.com
sg.sip.commpeak.com
tw.sip.commpeak.com
eu1.sip.commpeak.com
eu2.sip.commpeak.com - Configure each of the two selected trunks (e.g. eu1 and eu2) following this example:
[commpeak-eu1]
host=eu1.sip.commpeak.com
type=peer
qualify=yes
disallow=all
If you want to change the codec priority, place ulaw before g729:
allow=g729
allow=ulaw
If username/password authentication was chosen:
username=username
secret=password
context=commpeak - On your extension, configure both trunks you created:
exten => _X.,1,Dial(SIP/commpeak-eu1/${EXTEN})
exten => _X.,n,Dial(SIP/commpeak-eu2/${EXTEN})
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