Hi! We're Here to Help

Tetyana Kisyelova
Tetyana Kisyelova
  • Updated

How can I add or remove agents in queues?

In Queue Manager, there are queues displayed next to each agent. All queues that an agent belongs to are already checked. You can add/remove those checkmarks to assign/unassign agents.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request



Please sign in to leave a comment.