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Elena Tkachenko
Elena Tkachenko
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How Can I Check My Internet Speed/Ping/Jitter?

In the Technical Details section of CommPeak Softphone, you can find information about Ping/Jitter.

If Ping is less than 150 ms, the latency is good.
If Ping is more than 200 ms, the latency is high. In this case, we recommend checking your Internet connection.

You can run the CommPeak Speed Test to make sure‍ the speed and quality of your connection are fine.

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