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Tetyana Kisyelova
Tetyana Kisyelova
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Daily Calls

This report presents daily statistics for outbound calls.

It displays the number of calls (total and billable), their total and average duration on each day, and the total cost of the calls. 

It also contains the data summary for all the days within the selected timeframe.

To generate the report:

  1. Expand VoIP Services in the left pane and click Daily Calls.
  2. Apply filters as required and click SEARCH. You will see the report output on the screen.

The following table explains the report output.

Column Explanation
Probe Date The date of the calls
Total Calls The number of calls during the day
Billable Calls The number of calls during the day you pay for
Total Duration The duration of all the calls occurred during the day
ASR % The answer-seizure rate (the percentage of answered calls)
ACD The average call duration
Total Cost (USD) The total cost of the calls

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