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Tetyana Kisyelova
Tetyana Kisyelova
  • Updated

Call Records (CDR)

This report shows call records for your outbound calls.

You can filter the results by SIP account, pricing group (the Tech. Prefix field), destination, and date range.

To generate the report:

  1. Expand VoIP Services in the left pane and click Call Records (CDR).
  2. Apply filters as required and click SEARCH. You will see the report output on the screen.

The report output contains the following columns:

Column Explanation
Tech. prefix The call pricing category used for this call
Call Date The date and time of the call in the following format: YYYY-MM-DD hh:mm:ss
Status The status of the call (ANSWER, USER BUSY, ORIGINATOR CANCEL, etc.)
Source The caller ID
Destination The phone number of the destination party
Destination Name The country and network name
Duration The duration of the call
Sell Rate The price per minute for calls to this network
Cost The total cost of the call

To download the report as a CSV file, click the download button on the right. The system will create a request for generating CDRs which contain a considerable amount of data.

You can find requested CDRs after a while under GENERATED REPORTS.

Here you will see submitted and completed reports available for download for seven days:

  • CDR ALL report includes data on all calls
  • CDR SUMMARY provides statistics by the destination country.

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